We appreciate how important it is to find the right dog walker to take care of your favourite family members. Below are some frequently asked questions to help you understand how we operate. If there is anything you would like to know that is not covered here, please get in touch!
Although dog walking services are currently unregulated, we ensure that the highest welfare standards are adhered to at all times by following the industry best practice guidelines, created by Dogs Trust, RSPCA & Pet Industry Federation.
- Fully insured through Protectivity, including key holder cover.
- DBS checked.
- Canine First Aid Trained.
- City & Guilds L2 Certificate of Technical Competence in Dog Walking.
- L3 Diploma in Canine Behaviour & Training (currently working towards).
- International Society of Animal Professionals Member.
If your dog is polite and well socialised, they are welcome to join pack walks. We take them out solo for a few walks at first, before carefully introducing them to the group. To ensure pack harmony we will inform you if any changes need to be made within the group. We monitor their behaviour carefully and if we find dogs to exhibit any fearful, anxious or overly dominant behaviour with other dogs or people we may ask to move them onto individual walks.
If your dog is aggressive, barks excessively or pulls excessively on the lead we will not be able to accept them on walks.
Don’t worry, travelling is not included in the walk time!
We welcome ad-hoc clients, however, we can’t guarantee the availability of specific timeslots, so we recommend advance booking where possible.
We also ask for a minimum 24 hours’ notice to cancel any walks.
GPS tracking can be temperamental! Where it may have failed, or if you opt out of the email alerts, we will leave a report card at your home. Photos and videos will also be put on social media with your consent.